EvokTechnix
Top notch Omnichannel BPO services to supercharge your business growth
Seamlessly Connect With Your Customers
EvokTechnix offers omnichannel BPO services for seamless customer experience. Wherever your customers are, we’re there too – providing consistent, quality support across all channels. Make your customers happy and your company memorable!
Improve efficiency with our True Omnichannel Contact Center Services
Engage your customers across preferred channels like phone, sms, email, live chat and social media with unified customer experience management. We provide innovative tools and expertise to craft seamless and personalized customer journeys through our outsourcing services.
Our Core Services
How it works
Onboarding
We learn your business and understand your outsourcing requirements to build your team
Recruiting
Screen, Identity,
assess and recruit
skilled team members as per your specific requirements.
Training
Training and upskilling to enhance your remote team’s knowledge and competencies
Operations
Full production of
your dedicated team under management and support of EvokTechnix
Continuous Improvement
We continuously refine our processes, train employees, implement feedback to enhance service quality, efficiency and customer satisfaction.
Explore your outsourcing options with our team.
Scale faster and grow your business!
Powerful CRM Integrations
Integrate our contact center software with any third-party CRM or with your existing CRM. This means easily access data in our contact center to provide comprehensive customer experience to your existing customers.
Frequently Asked Questions (FAQs)
Omnichannel CX refers to providing seamless and consistent customer experience across all channels like phone, sms, chat, social media and more.
Outsourcing omnichannel CX to EvokTechnix can help your business to provide 24/7 support, access to skilled agents, reduce costs and enhance customer satisfaction by ensuring consistent experience across all touchpoints throughout the customer journey
EvokTechnix offers a range of services include customer support, technical support, back-office processing, social media management, all integrated into an unified customer experience.